Extend the new Outlook experience to users composing email in pop-out (full mail) view. Add-ins 1.8 API, Delegation Support and Block on Send. Includes support for attachments, categories, delegate access, enhanced location, internet headers, and block on send features. Updated Task Pane. Make Meetings Private Grayed Out/Not Available. Get answers from your peers along with millions of IT pros who visit Spiceworks. I'm supporting an end user here. Whenever she tries to make a new meeting or appointment Private, the lock icon is grayed out and not responding. She's running Win 7 Pro and Office/Outlook 2010.

Symptoms

Assume that a user opens a shared mailbox by using Microsoft Outlook or Outlook Web App in a Microsoft Exchange Server 2007 or 2010 environment. In this situation, the following issues occur:

• Only the New Meeting requestoption is available in the calendar of the shared mailbox in Outlook. Additionally, the user cannot create an appointment or all day event in the calendar of the shared mailbox by using the New Meeting Request or New All Day Event options.

• When the user tries to create an appointment in the calendar of the shared mailbox in Outlook Web App, the user receives the following error message:

  You don't have the permissions to perform this action.

Cause

This issue occurs because the user does not have the required permissions to create a meeting in the calendar of the shared mailbox.

Resolution

To resolve this issue, use one of the following methods:

Method 1

Use the following Set-MailboxFolderPermissioncmdlet to assign Author rights to the user:

Note

The 'Alias of recipient' is the alias associated with the shared mailbox. The 'alias to grant access to' is the alias of the user who wants to create an appointment or all day event in the calendar of the shared mailbox.

For more information about the Set-MailboxFolderPermissioncmdlet, go to the following Microsoft website:

Method 2

Use Outlook to assign the Author permission to the user. To do this, follow these steps:

1. Open the shared mailbox by using Outlook.
2. In the Navigation pane, click Calendar.
3. Right-click the calendar of the shared mailbox, and then click Properties.
4. On the Permissions tab, click Add, and then select the name of the user.
5. In the Permission Level list, select Author, and then click OK.

Outlook New Meeting Greyed Out Meaning

Outlook New Meeting Greyed Out

More Information

Outlook New Teams Meeting Greyed Out

In this scenario, Outlook uses the shared mailbox's Free/Busy information to generate a calendar view. Because the calendar view is a read-only view, you cannot create appointments in calendar view. Therefore, when a user double-clicks New Meeting Request or New All Day Event in the shared mailbox in calendar view to create an appointment or all day event, the appointment or all day event is not directly created in the shared mailbox's calendar. Instead, the appointment or all day event is created in the user's calendar, and the shared mailbox is added as an attendee.